FAQ's
How is Scran different?
Not only do we provide a huge range of amazing items, but we also give our customers more freedom of choice, and all while giving back to the community. At Scran we are avid supporters of Mental Health Awareness, inclusivity, and equality for all. We have teamed up with some of Ireland's leading Mental Health Awareness Charities for young people as well as Irelands leading LGBT+ Charity.
Are you on Social Media?
Are you on Social Media?
You bet your sweet bippy we are! You can find us on Instagram, Snapchat, Facebook, and TikTok. We also have some pretty sweet playlists made for you to bop to on Spotify!
Are you hiring?
At the moment we aren't hiring. However, if we chose to advertise a position in the future we will post the vacancy on our Social Media pages or via indeed.ie.
Do you have a physical store?
Physical, physical.... No, at the moment we are focusing on providing our customers a fast and efficient service online. We hope to have a physical store in the future!
Why can't I find my favourite snack anymore?
As the world recovers from what has been a pretty crazy couple of years, it is not uncommon for shipments and deliveries to get delayed. (Looking at you evergreen) This may result in your favourite snack being off the shelf for a little bit. But, don't fret! We will have it back in stock as soon as possible. Just remember, America, Australia and Japan aren't exactly down the road! :D
Can I buy vouchers?
Yup! We sell vouchers via our store! Vouchers are available for a variety of denominations and last for 5 years.
Do you deliver to Northern Ireland?
Aw huh! We deliver to all 32 counties!
How much is delivery?
Delivery is €6.99 as standard for orders under 10kg.
How long will it take for my merch order to get here?
Hmm, that's a little more complicated. All our merchandise is created specifically for you. So when you order a T-Shirt, Hoodie,
Joggers or any other merch item, it will be made specifically for your order. This process takes a little longer than standard delivery, however with our partners over at Printful, we aim to have your item(s) with you in 5-7 working days. You can easily check on the progress of your order from your confirmation email.
Joggers or any other merch item, it will be made specifically for your order. This process takes a little longer than standard delivery, however with our partners over at Printful, we aim to have your item(s) with you in 5-7 working days. You can easily check on the progress of your order from your confirmation email.
How long will my non-merch order take to get here?
If you have placed your order we aim to have it dispatched the same day.See our Delivery Information page for more.
Do you have any corporate offers?
We sure do! We can develop a corporate offer just for you. Drop us an email over at corporate@scran.ie
Can I make a suggestion?
We understand that while we have tried our best to bring an amazing customer experience, we may have not gotten full marks. If there is anything you would like to suggest please drop us a line at info@scran.ie